Medical Office Assistant / Medeo Coordinator

Location: Vancouver, British Columbia, Canada

Department: Operations

Type: Full Time

Min. Experience: Mid Level

If you are an MOA with minimum 1 year experience and are looking to do something a bit different, we've got a position for you!  Medeo is the first of its kind in Canada and we are aiming to change Canadian healthcare.

About Us

Medeo is building a web and mobile application that is revolutionizing how doctors and patients communicate through video conferencing.  As the Medeo Coordinator for a virtual clinic with multiple doctors in varied locations, your main responsibility will be to maintain efficient practitioner/patient workflow for those using our application.  This is a special opportunity to be involved in a healthcare technology start up environment.

Responsibilities include but are not limited to:

  • Work in our application to ensure patient and practitioner information is entered correctly and verified where necessary
  • Work in an electronic health records system
  • Process prescriptions, lab requests
  • Accurate billing
  • Being on camera with patients/practitioners
  • Ensuring patient audio/visual settings allow for a smooth consultation
  • Speaking with Medical Office Assistants at practitioners’ offices
  • Maintain confidentiality of all information pertaining to patient/practitioner visits
     

What we're looking for (must have's)

  • Extremely strong computer skills and very internet savvy
  • Excellent speaking skills and comfortable being on camera
  • Attention to detail - committed to quality and excellent follow through
  • Flexibility - willing to try new things and interested in improving efficiency
  • Positive, patient, professional and collaborative attitude
  • Committed to customer service and experience
  • Love what you do and are excited to make a difference in Canadian healthcare
  • Quick learner and ability to multi-task effectively
  • Ability to work independently and problem solve in a fast paced environment
     

What we're giving bonus points for

  • Experience using OSCAR EMR system or similar, eScripts and PharmaNet
  • Experience with teleplan, billing and labs
  • Public speaking experience
     

Minimum Qualifications

  • 1 year experience as an MOA preferred, but not required
  • post-secondary education
  • eligible to work in Canada
  • fluent English
     

Perks

  • Compensation based on experience, but will be minimum $15/hr
  • Extended medical benefits
  • Group exercise
  • Promotion of a work/life balance
  • Social and philanthropic events
  • Fast-paced, fun startup environment
  • This is a unique environment (working alongside software developers rather than patients) and we are looking for the right member to join our team. If you think you are perfect for this job, please submit the following information in order to be properly considered:

Current Résumé

If applicable: Copy of MOA certification and any other medical certifications
We will be conducting a background check. Please do not include your picture in application.

Due to the high number of respondents, only qualified candidates will be contacted. Thank you!

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